Frequently Asked Questions

If you have an issue or question that are not covered in our FAQs please email us or call 0115 939 8700 and speak to one of the team. If we aren’t available, con tact us via the contact page online form and we will get back to you within 24-48 hours.
We make making sure that our clothing is ethically made and sourced and of the highest quality. When you buy Voodoo Apparel, it will always be:

• Ethically sourced and premium quality
• Original designs created by our in-house team
• Printed to order, ensuring no waste stock.
We work closely with our print and packaging suppliers to further minimise our impact on the environment. All of our print and packaging suppliers meet industry standards and take a responsible approach to environmental policy and eco-friendly.

• Environmentally sustainable packaging
• Recycling and reducing waste going to landfill
• Encouraging the use of environmentally friendly materials
• Increasing the use of recycled and certified paper
• Increasing recyclability of all production materials and packaging
• Complying with the requirements of the FSC® and PEFC Chain of Custody Standards
• Controlling noise and air emissions from machinery
• Planning delivery routes to reduce emissions
• Ensuring environmental performance is regularly assessed and maintained
• Training all employees in environmental issues
We design, print, pack and dispatch our clothing orders from here in Nottingham, England. A few of our carefully selected products are produced and despatched from our carefully chosen UK based print partners.
We ship to the UK, Europe and a selected locations Worldwide, via Royal Mail and International mail.
We accept Paypal, Apple Pay, most major credit or debit cards, these include - Visa, Visa electro, Master Card, UK Maestro, and American Express.

Our checkout uses Shopify Payments, Paypal, Stripe and Google Pay for 100% secure and safe transactions.

If for any reason the product you buy isn't perfect, let us know and we’ll do everything in our power to fix the problem or give you a full refund if faulty or supplied incorrectly.

We print each garment to order as part of our zero-waste policy. With this in mind we encourage our customers to please check our sizing and measurements guides carefully to make sure that they order the correct size first time around. Our team will also be on hand to give sizing advice if still unsure before placing an order. We accept returns and exchanges within 30 days of purchase.

Typically we'll print your item on order and dispatch it within 5-7 business days, but this can be longer during busy times, bank holidays or unforseen circumstances. We always work as fast as possible to despatch your orders.

Please allow up to 5 working days before contacting us.
UK Shipping is Free on orders over £75.00 Orders below £75 Shipping is charged at £4.99.

Tracking can be found in your dispatch email with a tracking code.

If you haven’t seen a confirmation email please check your spam folder.

If you have any enquiries, email hello@voodooapparel.co.uk

Can't find a answer

If you have a question you cannot find an answer for, please do not hesitate to get in. touch and we will do our best to answer. Call us on 0115 667 2000 or via the contact form.